spectabillbilling managementSaaS 4 min read

Spectabill at a Glance

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Spectabill empowers SaaS businesses with intuitive tools for managing products, customers, subscriptions, invoices, and checkout. This guide walks through every step of setting up and running your billing operations using Spectabill’s seamless platform.

Titus Mwangi

Titus Mwangi

Spectabill simplifies SaaS billing, offering a complete solution for managing products, customers, subscriptions, invoices, and payments. Using a fictional product, “CollabPro,” this guide demonstrates how to set up and run your billing operations with Spectabill’s user-friendly tools.

Getting Started with Spectabill

Begin by logging into your Spectabill dashboard or creating a free account. The dashboard organizes all billing tools—products, customers, subscriptions, invoices, and checkout—into an intuitive interface.

Once logged in, you’re ready to configure your billing system. Try it now: Explore the dashboard in our sandbox environment.

Creating and Managing Products

In Spectabill, a product represents a specific service or offering you provide to your customers, such as software access, a service package, or a digital download. Products are the building blocks for subscriptions and one-time purchase billing models, defining what you sell and how it’s priced.

Creating Your First Product

  1. Navigate to the Products section and click + New.

  2. Enter product details:

    • Name: e.g., “CollabPro”
    • Description: e.g., “Team collaboration software for seamless workflows”
    • Status: Choose Draft (for editing), Published (live), or Archived (inactive)
  3. Select a billing model:

    • One-time payment: For setup fees or add-ons
    • Flat-rate subscription: For recurring plans (e.g., monthly or annual)
    • Usage-based billing: For pay-per-use features (e.g., API calls)
  4. Configure pricing:

    • Currencies: KES, USD
    • Billing cycles: e.g., monthly (Ksh. 10,000) or annual (Ksh. 100,000)
    • Tiers: Add tiered pricing if needed (e.g., based on user count)
  5. Save and publish the product.

Your product appears in the Products List, where you can view, edit, or archive it.

Managing Products

  • Edit: Update pricing, descriptions, or billing models as needed.
  • Archive: Hide inactive products without deleting them.
  • Duplicate: Create similar products quickly for variations.

Managing Customers

Customers are central to your billing operations, and Spectabill makes it easy to add and organize them.

Adding a Customer

  1. Go to the Customers section and click + New Customer.

  2. Enter details:

    • First and last name
    • Email address: For invoices and communications
    • Address: Full details for accurate invoicing
    • Custom fields: Add unique data (e.g., company size, contract terms)
  3. Save the profile.

Customers appear in a searchable Customer List, with details like status (active/inactive) and join date.

Viewing Customer Profiles

Click a customer’s name to see:

  • Contact information
  • Subscription history
  • Payment records
  • Activity timeline
  • Address details

This unified view ensures you have all relevant data at your fingertips.

Setting Up Subscriptions

Subscriptions connect customers to products, defining billing terms and schedules.

Creating a Subscription

  1. Go to Billing → Subscriptions and click + Create Subscription.

  2. Select the customer and “CollabPro” from dropdown menus.

  3. Configure settings:

    • Currency: e.g., KES
    • Billing cycle: e.g., annual (Ksh. 100,000)
    • Trial period: e.g., 14 days
    • Auto-renewal: Enable for seamless renewals
  4. Set invoice preferences:

    • Auto-create invoices: Generate invoices automatically
    • Auto-charge: Charge saved payment methods
    • Email delivery: Send invoices for manual payments
  5. Save and activate the subscription.

The subscription appears in the Subscriptions List, showing the customer, product, next billing date, and status.

Managing Subscriptions

  • Extend trials: Add extra days if requested.
  • Update settings: Change billing cycles or invoice preferences.
  • Cancel or pause: Adjust status as needed, with Spectabill handling financial calculations.

Managing Invoices

Spectabill automates invoice creation for subscriptions but also supports manual invoices for flexibility.

Creating a Manual Invoice

  1. Go to Invoices and click + Create Invoice.

  2. Select the customer and currency (e.g., KES).

  3. Add items:

    • Description: e.g., “CollabPro Annual Plan”
    • Quantity: e.g., 1
    • Unit price: e.g., Ksh. 100,000
    • Tax rate: Apply if applicable
  4. Choose payment method:

    • Auto-charge (if payment method saved)
    • Email invoice for manual payment
  5. Set due date and add optional notes.

  6. Create the invoice.

Invoices appear in the Invoices List, where you can track status (paid, pending, overdue).

Streamlining the Checkout Experience

Spectabill’s checkout process ensures customers can subscribe and pay with ease.

Checkout Flow

  1. Payment Screen:

    • Displays the product (e.g., “CollabPro”).
    • Customers enter their phone number for M-Pesa Ratiba payment.
    • Check the privacy policy box.
    • Click Verify Enrollment, then enter their M-Pesa PIN via a phone popup to confirm payment.

  2. Confirmation Screen:

    • Confirms successful subscription enrollment.

This streamlined flow reduces friction, making it easy for customers to subscribe and manage payments.

Automating with Spectabill’s API

For advanced users, Spectabill’s API enables automation of tasks like:

  • Creating products and subscriptions programmatically
  • Syncing customer data with your CRM
  • Automating invoice generation and payments

Explore the Spectabill API documentation for integration details.

Why Spectabill Excels

Spectabill’s integrated tools—product creation, customer management, subscriptions, invoices, checkout, and API—simplify SaaS billing while delivering a professional customer experience. Set up in minutes, manage with ease, and scale effortlessly. Ready to experience Spectabill?

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